Reviews are imperative to the success and growth of your business.
Set your business apart from your competitor and have an impact on potential customer’s decisions through a easy to use review program for your business’ customers.
Not only that, but reviews help generate your search engine optimisation, giving your business optimum visibility in Google against other industry businesses.
Your business’ number of reviews and average rating on Google contribute to where you sit in the Google Map Pack and Google Ranking.
So, why not get your existing customers help you increase leads and generate new sales?
Make it easy for your customers to leave you a review:
1. Get your Customer Loyalty mobile app from Stikky
2. Use our free in-house Promotions to get your customers to download
3. Send your customer a push note to leave a positive review after they have visited you, bought from you or engaged with your app
4. Your customer will be directed to this page. If they chose ‘Not Good’ they won’t see the leave review prompt.
5. Once your customer has chosen ‘Great’, they will be directed to this page to leave a review.
Our business model works with you to create ‘triggers’ to initiate a review request to a customer.
Triggers are the events and actions we use to initiate a review request to a customer.
Ideally, the trigger captures the customer when they are happy with your business. We currently support the following review systems:
- Rewards – prompts the customer for a review after the they redeem a loyalty reward
- Shopping – prompts the customer for a review after the they make a purchase
- Food Ordering – prompts the customer for a review after the they order food through the app
- Usage – prompts the customer for a review after the they have engaged with the app a certain number of times
Reviews work great with your customer loyalty, food ordering and shopping apps.